This web site, voqal.org (the “Site”), is owned and operated by EBS Support Services LLC, d/b/a Voqal (collectively, “Voqal”).
We know that your privacy is important to you, and we work hard to earn and keep your trust. We have created this Policy to let you know what Personal Information we collect when you use this Site, how we use and share the Personal Information we collect, and how we protect your privacy.
If you have any questions about this Policy or our privacy practices, please contact us using the information provided below:
Attn: Communications Director
655 South Sunset Street, Suite A
Table of Contents
This Policy is Part of Our Terms of Service
Types of Information We Collect
How We Use Personal Information Collected Through This Site
How to Access, Update or Correct Your Personal Information
Steps We Take to Safeguard Your Personal Information
How We Share Your Personal Information With Others
Links to Other Sites
This Policy May Change
April 1, 2013
Please take a few minutes to review this Policy before using this Site. By using this Site you are consenting to the collection, use, and disclosure of your Personal Information as set forth in this Policy. If you do not agree to be bound by this Policy, you may not access or use this Site.
This Policy is Part of Our Terms of Service
This Policy is part of the Terms of Service[insert link] that govern your use of this Site. A link to our Terms of Service [insert link] is provided at the bottom of each page of this Site.
This Policy may be supplemented or amended from time to time by “privacy notices” posted on this Site. These privacy notices provide a level of detail that we cannot provide in this more general description of our privacy practices. For example, certain pages of this Site may contain privacy notices providing details about the Personal Information we collect on those pages, why we need that information, and choices you may have about the ways we use that information.
When you sign up to use a special feature of this Site, you may be asked to agree to special terms governing your use of the special feature. In such cases, you may be asked to expressly consent to the special terms, for example, by checking a box or clicking on a button marked “I agree.” This type of agreement is known as a “click-through” agreement. If any of the terms of the click-through agreement are different than the terms of this Policy, the terms of the click-through agreement will supplement or amend this Policy, but only with respect to the matters governed by the “click-through agreement.”
Information You Volunteer. Voqal collects all information, including Personal Information, you voluntarily provide when you use this Site. For example, we collect the Personal Information you provide when you submit information (name, email, other content) on the “Contact Us” page on the Site. We will also collect all information you provide us when contact us with questions, or request information about our services, including Personal Information. Additionally, we collect any information you submit as a comment. Please be aware that all comments you submit will be made publicly available, so be careful when commenting.
Information Sent to Us by Your Web Browser. Regardless of your age, we collect information that is sent to us automatically by your Web browser. This information typically includes your IP address, the identity of your Internet service provider, the name and version of your operating system, the name and version of your browser, the date and time of your visit, and the pages you visit. Please check your browser if you want to learn what information your browser sends or how to change your settings.
More About IP Addresses. An “IP address” is a unique number that is automatically assigned to your computer when you connect to the Internet. It is used to identify your computer’s “location” in cyberspace, so that the information you request can be delivered to you. If you use a dial-up connection or a connection that assigns dynamic IP addresses, your computer will be assigned a new IP address each time you connect to the Internet. If, however, your computer is permanently connected to the Internet using a static IP address, the IP address assigned to your computer will generally be the same each time you use your computer.
IP addresses do not include your name, e-mail address or other information that identifies you personally, and thus they do not constitute “Personal Information.” However, in some cases, they can be used to identify you. For example, if you are at least 13 years old and have registered with this Site, we may link your IP address to account information that identifies you personally. We may also provide your IP address to our third-party service provider who can use it to identify your state and zip code. This gives us valuable demographic information about the individuals who use this Site. In addition, if, we suspect fraud or a threat to the security of this Site, we may share our server logs—which contain users’ IP addresses—with the appropriate investigative authorities, who could use that information to trace and identify individuals.
Cookies and Similar Technologies. We use “cookies” and other Web technologies to collect information and support certain features of this Site. For example, we may use these technologies to:
• collect information about the ways visitors use this Site—which pages they visit, which links they use, and how long they stay on each page;
• to support the features and functionality of this Site—for example, to save you the trouble of reentering information already in our database or to prompt the settings you established on previous visits; and
• to personalize your experience when you use this Site.
Generally, the information we collect using these Web technologies does not identify you personally and thus is not “Personal Information.”
Generally, if you do not wish to receive cookies, you may set your browser to reject cookies or to alert you when a cookie is placed on your computer. Although you are not required to accept cookies when you visit this Site, you may be unable to use all of the functionality of this Site if your browser rejects our cookies.
How We Use Personal Information Collected Through This Site
We use the Personal Information we collect through this Site to provide the information and services you may request; to provide you with a personalized experience when you use this Site; to provide other information we believe will be of interest to you; to contact you with information and notices related to your use of this Site; to invite you to participate in promotional activities and promotions, and to provide feedback to us; to better understand your needs and the needs of our constituents; to improve the content, functionality and usability of this Site; to improve our products and services; to improve our marketing and promotional efforts; and for any other purpose identified in an applicable Privacy Notice or agreement between Voqal and you.
Please see below for information about the choices you have about the ways we use your Personal Information.
In General. We respect your right to make choices about the ways we collect, use and disclose your Personal Information. Discussed above are choices you have about delivery of cookies to your computer through this Site. In addition, we generally will ask you to indicate your choices at the time we collect your Personal Information. For example, we provide you with an opportunity to “opt in” or “opt out” of receiving certain communications from us. In addition, we will include an “unsubscribe” link in each electronic newsletter or promotional e-mail we send you, so that you can inform us that you do not wish to receive such communications from us in the future.
Previously Expressed Preferences. You may change previously expressed preferences regarding how we use your Personal Information. If at any time you wish to be taken off our mailing lists, please contact us using the information provided above [insert link]. Once we have the information we need, we will remove you from our mailing lists as you have requested. Please give us a reasonable amount of time to honor your request.
If you wish to access, update or correct your Personal Information, please contact us using the information provided above [insert link]. We will respond to you within a reasonable time and, in any case, within the time limits established by applicable law. We may ask you for additional information to verify your identity. We may limit or deny your request if the law permits or requires us to do so or if we are unable to verify your identify.
We maintain reasonable administrative, physical, and technological measures to protect the confidentiality and security of Personal Information you submit on or through this Site. Unfortunately, no Web site, server or database is completely secure or “hacker proof.” We therefore cannot guarantee that your Personal Information will not be disclosed, misused or lost by accident or by the unauthorized acts of others.
Third–Party Vendors. Voqal shares Personal Information collected through this Site with third-party vendors who act for or on behalf of Voqal. For example, we use third-party vendors to design and operate this Site and to help us with our promotional efforts. These third-party vendors may need information about you to perform their functions.
User-Generated Content. The User-Generated Content you submit on or through the Site is available to others who visit the Site. Any Personal Information contained in User-Generated Content you submit can be read, collected, or used by others, and could be used to send you unsolicited messages. In addition, we may use User-Generated Content you submit on or through this Site for advertising campaigns and other promotions. We may or may not use your name in connection with such use, and we may or may not seek your further consent before using User-Generated Content for such purposes. Therefore, you should have no expectation of privacy with respect to User-Generated Content you submit on or through the Site. You should not submit any content you do not wish to make available to the general public, and you must take special care to make sure your submissions comply with our Terms of Service. [insert link] In particular, your submissions must not violate the privacy or other rights of others.
Business Negotiations. We may contemplate, for strategic or other reasons, selling, buying, merging, or otherwise reorganizing one or more of our businesses. In negotiating with a third party about entering into such an arrangement, we may need to disclose your Personal Information. In such cases, we will take reasonable measures to protect the Personal Information we disclose, for example, by requiring a prospective purchaser to sign a non-disclosure agreement limiting the use and protecting the confidentiality of the Personal Information.
Business Transfers. Your Personal Information may be transferred to successor organization if, for example, we transfer the ownership or operation of this Site to another organization or if we merge with another organization. If such a transfer occurs, the successor organization’s use of your Personal Information will still be subject to this Policy and the privacy preferences you have expressed to us.
Compliance with Laws and Protection of Our Rights and the Rights of Others. We may disclose your Personal Information when we, in good faith, believe disclosure is appropriate to comply with the law, a court order or a subpoena. We may also disclose your Personal Information to prevent or investigate a possible crime, such as fraud or identity theft; to protect the security of this Site; to enforce or apply our online Terms of Service [insert link] or other agreements; or to protect our own rights or property or the rights, property or safety of our users or others.
As Described in a Privacy Notice. We reserve the right to disclose your Personal Information as described in any privacy notice posted on a page of this Site where you provide that information. By providing your Personal Information on that page you will be consenting to the disclosure of your Personal Information as described in that privacy notice.
Links to Other Sites
This Site may contain links to Web sites operated by other organizations, including Web sites operated by our third-party service providers and other third parties. For example, if you click on an advertisement on this Site, you may be taken to a Web site that we do not control.
The Site and services offered on the Site are not directed at children under the age of 13. Voqal will never knowingly collect personal information from children under the age of 13. If a child under 13 has provided us with personal information, his or her parent or guardian may contact us for the purpose of deleting this information.
This Policy describes Voqal’s current policies and practices with regard to the Personal Information we collect through this Site.
We are continually improving and adding to the features and functionality of this Site and the services we offer through this Site. As a result of these changes (or changes in the law), we may need to update or revise this Policy. Accordingly, we reserve the right to change or modify this Policy, from time to time. Any non-material changes or modification will be effective immediately upon posting of the revised Policy on our website, and you waive any right you may have to receive specific notice of such changes or modifications. We will give you advance notice of any material changes, as determined by us in our discretion, to the Policy and provide you a reasonable period of time to review the revised Policy before they become effective. Since we may not have any way to contact you directly, we may notify you on the homepage of the website. Your continued use of our website or Service following the effective date of any modifications will confirm your acceptance of the revised Policy.
The term “Content” refers to all of the software and code comprising or used to operate the Site, and all of the text, photographs, images, illustrations, graphics, sound recordings, video and audio-video clips, and other materials available on this Site.
The term “Feedback” refers to the Content you post on or through this Site that is specifically about how we can improve this Site and the products and services we make available through this Site.
The term “Personal Information” refers to information that identifies you personally, alone or in combination with other information available to us. Examples of Personal Information include your name, address, and e-mail address.
The term the “Site” refers to the Web site owned by Voqal and located at voqal.org.
The term “User-Generated Content” refers to all of the Content that you post on or through the Site using the social networking tools we make available to you and that does not constitute Feedback. One way that User-Generated Content differs from other information you provide to us is that, once submitted, User-Generated Content is made available instantaneously to others who visit the Site. Examples of User-Generated Content include comments posted to discussion boards.
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